Get everyone in your company on the same page.
- …
Get everyone in your company on the same page.
- …
When definition scales,
transformation follows.
Progress doesn’t fail for lack of effort.
It stalls because organisations lack of shared definition of how the business works.
The way teams understand the operating model is often fragmented, localised
and inconsistent.
Without a coherent centre, transformation becomes fragile.
A well‑structured organisation is one where people can finally see how value flows,
where work is constrained, and what must change next..
1. When transformation stalls,
definition restarts it.
Most organisations map activities, but very few define the business as a working ecosystem.
Information exists everywhere, but they sit in disconnected silos:
▷ Valid individually
▷ Incomplete collectively.
Without a shared definition:
▷ Functions optimise locally
▷ Tools diverge
▷ Transformation becomes a patchwork
2. Why definition breaks down and, why it matters?
Staying connected to what is happening outside, begins with structural certainty inside.
When teams lack a unified way to see how work fits togther:
▷ Strategy becomes abstract.
▷ Execution drifts.
▷ Change accumulates without direction.
It isn't a failure of effort. It's a failure of shared understanding.
A business cannot transform what it cannot see.
3. What research and practice consistently show?
Across major studies, one finding repeats: Technology is rarely the decisive factor.
Structure, and the visibility it provides is.
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• McKinsey (ERP Case, 2025): A CFO-led definition of scope, governance and KPIs rescued a failing transformation.
“The biggest fixes had little to do with the technology itself.”
• Deloitte 2025 & Qualtrics 2024: Alignment, operating definition and shared visibility are the strongest predictive factors for transformation success.
Research explains why this matters.
Our practice shows how it actually happens.
4. How we apply this in real transformation?
In a recent mid-cap manufacturer engagement, eight months of stalled work were
re-framed in six weeks by publishing a single, business-owned 'global' operating model.
Our approach works because it restores the missing ingredient: definition before execution.
We create two complementary artifacts:
▷ A GRID REFERENCED VISUAL
is used by business to:
- test ideas
- trace dependencies
- See how strategy, operations and governance connect end to end.
Journeys sit across the map like the arteries of the business, revealing handoffs,
constraints and opportunies at a glance..
▷ THE WORKING RULE/SOLUTION HANDBOOK
A practical reference that aligns IT and governance with business design.
It defines how technology supports the operating model, reducing rework
and accelerating decision making.
Together, these artifacts replace ambiguity with usable visibility.
5. What you will receive?
A personalised one-page grid-referenced operating model and a plain language summary
If your transformation feels heavy but unclear, you dont need another framework.
You need a shared definition, and that's what we build. .
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We wont explain the approach. We will show what it reveals
- How strategy, journeys and operations connect
- Where complexity accumulates
- Where intervention will matter most.
6. Your practice diagnostic
See how the one-structure model strengthens both your client work, and your internal transformation capability.
You will learn:
▷How the six meta-steps of an operating model appear on a single navigable page.
▷Where typical bottlenecks surface, and how to frame them visually in context
▷How this map format to accelerate definition, alignment, and delivery.
This isn't an off the shelf framework. It's a model, a map, and an artifact, we build together.
7. See what your organisation reveals when it is drawn.
Ask to see what your firm's operating model as a single, coherent, navigable map.
It is often the moment when complexity finally becomes visible, and change becomes possible.
Company Name *EmailMessage“The one-page structure became
the anchor we’d been missing.
It gave every team a single definition
to design from and removed months
of interpretive friction.”
“We’ve used many operating
model frameworks, but none created
transparency this quickly.
The map aligned business and technology
in a way clients immediately understood
and adopted.”